Dedicated service
Capacity you can schedule around
Dedicated service means the same lane, the same expectations, and the same accountability every week — supported by assigned drivers, assigned equipment, and reporting you can review.
How a dedicated program is built
- 01
Lane definition
Origins, destinations, stop counts, windows, and volume patterns.
- 02
Resource assignment
Named drivers, backup coverage, and equipment reserved for the program.
- 03
Service commitment
Documented pickup and delivery windows plus escalation contacts.
- 04
Performance review
On-time pickup and delivery, POD turnaround, and incident reporting.
Good fits for dedicated capacity
Retail replenishment on a fixed weekly cadence
Distribution center shuttles and inter-facility transfers
Recurring broker lanes needing consistent coverage
Scheduled route work with tight receiving windows
Seasonal surge programs with defined start and end dates
Overflow support to a shipper's private fleet
Dedicated commitments are confirmed in a written agreement after capacity, equipment, and authority requirements are reviewed for the specific program.